DIFFERENT STROKES
In today’s ( 28th January 2015 ) THE HINDU newspaper an article by Mr.Kolkar
Mahabub Ali, speaks about ‘Different Strokes’. This is nothing but a simple
stimuli managers use to motivate team members.
Dr. Eric Berne calls a stroke ‘ a unit of human recognition’.
A stroke can be verbal or non-verbal.
Positive strokes enhance an employee’s sense of self worth.
In their book, ‘The One Minute Manager’ , Ken Blanchard and
Spencer Johnson said “catching the employees doing something right and
instantaneously praising their behavior” would greatly motivate them.
I wish to say that this technique is “An old wine in a new
bottle”. Because these kind of different strokes was told to me by my dad,
about his own experiences in 1950s’ and 1960s’. He was working as a technician
in Richardson & Cruddas, an European engineering company, managed by
European Managers and later by Indian Managers, who followed the tradition of
their predecessors in giving ‘different strokes’ to their employees. My dad
used to say that while on duty, if any manager just stroked the shoulder of an
employee, on their routine visits to shop floor, it is a guarantee that he will
get a special increment in his salary! He too got such from his superiors. I am attaching a photo of his mentor,
Mr.H.V.Krishnaswamy, who is still in touch with me after my father’s demise. I
too have learnt many good things from him.
My dad Mr.M.Devarajan |
M/S M.A.Krishnamurthy, F.C.Mathias,H.M.Sonu Rao, Sundaram, R.C.Ramaswamy,H.V.Krishnaswamy & R.N.Vadival - mentors of my dad and mine too in R&C. |
My dad's and my mentor Mr.H.V.Krishnaswamy |
As I was also an employee in the same organization, I have
my own experience of the ‘different stroke’ from my boss, Mr.A.K.Mudgal. If I
finish an assignment given to me on time, he appreciates with small mementos
like key chain or by verbal greetings.
My mentor in R&C Mr.A.K.Mudgal |
It happened to me in Greaves Cotton from my mentors,
Mr.R.Venkatachari, Mr.J.P.Dhawan, Mr.K.Balasubramanian, Mr.S.Girishkumar,
Mr.A.A.Perera, Mr.K.G.Diwakar and Mr.Mainik Basu. I would have missed few
others too.
Mr.J.P.Dhawan |
In Schwing Stetter, where I completed my last tenure of
employment, I had the same experience of different strokes from many of my
mentors, from the top management to my immediate bosses. I wish to name them
here: Mr.A.Sundaresan,Mr.M.Subramanian, Mr.A.R.Subramanian, Mr.V.G.Sakthikumar,
Mr.S.Seenivasan ,Mr.Bisweswar Patra, Mr.K.Sethuraman, Mr.S.Vijay Babu .HR Head ,Mr.K.V.R.Kishore
Babu’s style of ‘stroke’ is 5 Star chocolate and motivational books. I am proud
to say that I am one such recipient!
Mr.A.Sundaresan |
Mr.M.Subramanian |
Mr.A.R.Subramanian |
Mr.Bisweswar Patra |
Mr.S.S.Seenivasan |
Mr.V.G.Sakthikumar |
Mr.K.Sethuraman |
Mr.S.Vijay Babu |
Mr.K.V.R.Kishore Babu |
My conclusion is, 60 years back, no big management books or
seminars to attend by a common employee and no training classes. But the rich
experience, the then managers had from their mentors, made them to give ‘DIFFERENT
STROKES’ to their team as an instant appreciation.
I attach one of my dad's and few of my mentor's ( of all the three great organisations I served ) photo here and miss few as I do
not have in my archive.
I believe strongly that many others also would have similar 'stroke' experiences like me.
I appreciate Mr.Kolkar Mahabub Ali for bringing to lime
light , the simple stimuli mechanism of appreciation, to the young managers of
present generation.